Frequently Asked Questions

ARE MEDICARE REBATES AVAILABLE?

Medicare provides a rebate for 10 sessions per the calendar year if you are referred under a Mental Health Care Plan by a GP, Psychiatrist or Paediatrician. This cover is for specific problems and services. You may speak with your GP or Arise Psychology for more details. Alternatively, many private health funds include rebates for services offered by psychologists. Please check with your private health fund provider.

DO I NEED A REFERRAL?

No, you don’t need a referral.  however, if you wish to receive a Medicare rebate, you will need a referral from a GP,  Paediatrician or Psychiatrist.

WHAT DO I EXPECT IN AN APPOINTMENT?

Sessions are 50 minutes in length. Sessions can be done by English or Arabic as our psychologist is bilingual. Book your session by either calling 0481092861 or through Healthengine (on the web or through the app) by searching Arise Psychology.

DO YOU HAVE A CANCELLATION POLICY?

Automated reminder messages are sent the day before appointments, to which a response is required. Cancellation fee applies for no-shows for sessions cancelled within less than 24 hours before the appointment. 

Are you a Registered NDIS provider?

Yes, Arise psychology is a registered NDIS provider. And we work with Agency, Plan or self-managed NDIS funds.

WHAT ABOUT FEES AND REBATES?

Sessions cost $106.15 for clients holding a concession card and $131.15 for clients not holding a concession card (subject to increase).

Medicare rebate is $86.15 (under a mental health care plan). 

NDIS sessions and reports are charged according to the NDIS price guide

Bulk-billing is very limited. 

Book Now